CIN: U72900KA2018PTC110119

Insurance fraud is a widespread issue that can cause significant financial harm and distress. By understanding common scams and taking preventive measures, you can safeguard yourself. Here are some key tips and strategies to help you avoid becoming a victim of insurance fraud.


Insurance Fraud Alert


1. Request ID Proof from Insurance Agents

The IRDAI mandates that all insurance agents must undergo extensive training and possess proper identification. When approached by an agent, always ask for their ID, record their details, and verify their identity by contacting the insurer’s customer care service. This precaution helps protect you from falling prey to fraudulent schemes.

2. Avoid Paying in Cash

Legitimate insurance agents will never request cash payments. To ensure your payment reaches the correct account, always verify cheque details with the insurance company’s customer care center. This prevents fraudsters from depositing funds into accounts with similar-sounding names. Even if an agent represents a private firm, the cheque should be made out to the insurance company, not the firm.

3. Keep Policy Details Confidential

Revealing policy information to unknown third parties can lead to insurance fraud. Scammers may pose as insurance agents or consumer rights representatives, requesting policy details under false pretenses. Be cautious and refrain from sharing any information without verifying the requester’s identity.

4. Purchase Insurance Online

To reduce the risk of fraud, consider buying insurance policies online. This method eliminates intermediaries and ensures a secure, transparent transaction. Follow the payment instructions carefully, never share your credit card information with anyone, and only make payments through the insurer’s official website, which should have a secure SSL-enabled payment gateway.

5. Report Lost Policy Documents Immediately

Misplaced or lost policy documents can be exploited by fraudsters to file claims in your name. Store your insurance documents securely, such as in a bank locker, and keep copies. If you lose your documents, notify the insurance fraud investigator immediately. You will typically need to file an FIR, place a newspaper advertisement, and provide the insurer with an indemnity bond on stamp paper.

6. Fill Out Policy Documents Yourself

When purchasing insurance offline, always complete the policy documents yourself to prevent errors or fraudulent alterations. Carefully read and understand the terms and conditions, inclusions, and exclusions, and verify all information before signing. Never sign a policy document without thoroughly reviewing it.

7. Provide ID Proofs Only to Trusted Personnel

Your ID proofs can be misused if they fall into the wrong hands. Ensure that you hand over your ID proofs only to trusted and verified agents or agencies to prevent identity theft and associated insurance fraud.

8. Be Cautious When Using Public Networks

Online insurance frauds are increasing, and public Wi-Fi networks can be used by scammers to steal your personal information. When transacting online, use secure, encrypted connections, and avoid accessing personal information or making payments on public computers or networks. Always sign out of all accounts after using public devices.



Protecting yourself from insurance fraud requires vigilance and proactive measures. By following these tips, you can safeguard your personal information and ensure that your insurance dealings are secure and legitimate. Stay informed, verify all details, and always prioritize security in your transactions. For more information and updates on insurance fraud prevention, visit InsureMile.

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