1. How to pay premium? What are the modes of payment available? You can pay your HDFC Life Insurance premium through ANY these following methods: ECS SYSTEM Bill Pay – EBPP (Electronic Bill Presentment and Payment) Drop box YES /AXIS Bank debit card Bill pay-EBPP(Electronic bill presentment and payment) Cash/Cheque Payments NEFT For paying premium online, please visit e-portal. Step 1: Enter your policy details – policy number and policyholders date of birth Step 2: Pay from your debit/ credit card or select your online bank account to make the payment Step 3: Authenticate and confirm your payment details and receive online premium payment receipt 2. How can I check policy status for HDFC Life investment plans? You can check policy status online, if you are a registered user. Simply log into the e-portal with your Client ID and password to check the policy status. 3. What is the policy renewal process for HDFC Life investment plans? Renew your policy online. Here are the steps; Step 1: Login with your customer ID and password on Step 2: Select the policy due for renewal payment. Click Pay Renewal Premium Now Step 3: Choose payment option- Credit/Debit Card or NEFT Step 4: Authenticate and confirm your payment details and print the payment receipt 4. What is the companys process to settle claim for HDFC Life investment plans? For HDFC Life Insurance policyholders, Cashless facility is permitted in case of hospitalization or surgery. For others the process is as follows; Step 1: Duly fill the claims form Step 2: Attach the relevant documents- medical bills, reports, accident report- with your claims form Step 3: Submit the documents at the Claims Office at any of your nearest HDFC branch in your city Alternatively, you can post it at their registered headquarter: HDFC Standard Life Insurance Company Ltd.Lodha Excelus, 13th Floor Apollo Mills Compound, N.M. Joshi Marg, Mahalaxmi, Mumbai – 400011, Maharashtra, India. 5. What is the policy cancellation process for HDFC Life investment plans? Policyholders must attach all the relevant policy documents along with a duly filled surrender form at any of the branch locations in their city. Within 72 hours, the refund will be made into your bank account, post deducting cancellation charges, stamp duty (if any), and medical tests. Oriental Personal Accident