HDFC Ergo Home Insurance- FAQs-hdfc-ergo-home-insurance

1. How to pay premium? What are the modes of payment available? HDFC ERGO General Insurance offers three modes for payment of premium You can sign a debit mandate at time of signing the policy, thus your premium will be deducted automatically from the bank account By cash or cheque collection and By direct online payment 2. How can I check policy status for HDFC Ergo home insurance? The right way to check the status of the policy is from the corporate website. Login into your website with user ID and password, and right-click on the policy number and get the details of the status of it. 3. What is the policy renewal process for HDFC Ergo home insurance? If you have filled an auto debit mandate, the policy will be renewed automatically. Alternatively, renew the policy online by logging into e-Portal with valid login details. Pay via debit/credit card or Net banking and print you e-Payment receipt. 4. What is the companys process to settle claim for HDFC Ergo home insurance? The company does not usually take more than 3 days for minor theft or accidents. They claim that they will settle all the cases within 7 days. You will have to submit the documents of proof and the claims form to the officer. Upon satisfactory evaluation, the claims amount will be deposited via NEFT in the policyholders bank account. 5. What is the policy cancellation process for HDFC Ergo home insurance? Cancellation of the policy is possible any time. You will have to go to the site and order for cancellation. You can also put up a mail. After a short documentation process, the policy will be cancelled and you will receive an intimation message. HDFC Ergo partners with ItzCash for its General Insurance Instruments