ICICI Prudential Investment Plans- FAQs-icici-prudential-investment-plans

1. How to pay premium? What are the modes of payment available? For receiving continuity of your policy benefits, it is critical to pay premiums on time. You can pay your ICICI Life Insurance premium through these 11 methods: Net Banking Credit card Bill desk Bank Website Debit Car+ ATM PIN Debit Card Bill junction Infinity E-collect Rupay Debit Card Skypack drop box MINC Drop Box For paying premium online, you can login to e-portal Step 1: Enter your policy details – policy number and policyholders date of birth Step 2: Select your online bank account, debit/ credit card or use the NEFT facility to pay the premium Step 3: Authenticate and confirm your payment details and receive online confirmation 2. How can I check policy status for ICICI Prudential investment plans? You can check the policy status via online, or opt for SMS and e-mail reminder facility. You can check ICICI Prudential Life Insurance Policy Status Online as follows. Open ICICI Prudential Life Insurance website in your browser Now you will be directed to a new window. On the top right side of this new page you can see the customer login section Enter user ID and password to navigate to checking the policy status Only registered users can access the portal, so you need to sign up for the service, if you havent yet. 3. What is the policy renewal process for ICICI Prudential investment plans? Online Policy Renewal facility is available to all ICICI Life Insurance customers. The process is as follows; Step 1: Login into the website with your Client ID and password. Step 2: Select the policy due for renewal payment. Click Pay Renewal Premium Now Step 3: Choose payment option- NEFT, Credit Card/Debit Card Step 4: Authenticate and confirm your payment details and print out the payment receipt 4. What is the companys process to settle claim for ICICI Prudential investment plans? Step 1: Complete the claim form through – Email – lifeline@iciciprufile[dot]com Phone-Call a claim care Online claim From branch office Write a letter-lifeline@iciciprufile[dot]com Step 2: Form Evaluation The Claim Care department examines the claim and if any essential documents are missing, the team immediately notifies the policyholder of the same. The team keeps the claimant up-to-date on the process via Emails and Letters. Step 3: Claims Processing On receipt of all the essential documents, the Claims department processes the application within 12 calendar days, if no investigation is needed for checking the claim made. For quick access to claim funds, ICICI Life Insurance transfer funds directly into the beneficiarys bank account. In case of cashless hospitalization, you need to produce the relevant medical bills and reports, issued by the attending physician. Upon completion of these documents, submit them to your nearest ICICI branch. 5. What is the policy cancellation process for ICICI Prudential investment plans? You need to keep your policy for a minimum of 3 years before you can cancel it. You need to fill a surrender form at any of the ICICI Prudential Life branches, and submit your policy documents. The cancellation process will take 30 days to complete and the surrender value funds will be directly transferred to your bank account. If you signed up for a single premium policy, you can cancel it after the first policy year.