1. How to pay a premium? What are the modes of payment available? Kotak Mahindra Old Mutual Life insurance company Ltd. offers 12 modes of premium payment namely: Cash/ cheque payment at the branch Online Payment Payment at the Kotak bank ATM drop boxes NEFT ECS Standing Instructions Direct Debit IMPS Payment thorough bill desk Electronic bill payment Postal money order Bank guarantee For the online payment mode, the policyholder can pay via; Credit Card, Debit Card Net banking 2. How can I check policy status for Kotak Life child plans? If you are a registered user, simply log into the e-Portal with your policy details to check the policy status. 3. What is the policy renewal process for Kotak Life child plans? If you are a registered user, you can pay online in 3 easy step Step 1: Logging into the e-Portal with your policy details to check the policy status. Step 2: Select the policy and payment option- Net Banking. Debit/Credit Card Step 3: Pay via the secured gateway and print/save the recipt of payment. In the offline mode, you deposit cash/cheque at the nearest branch. 4. What is the companys process to settle claim for Kotak Life child plans? The nominee can visit the branch personally with the policy document and accidental/death certificate. The nominee must fill a claim intimation form and then the company will provide a reference number to him. Usually within 30 days the accidental/death claim without investigation cases is cleared. 5. What is the policy cancellation process for Kotak Life child plans? Submit your policy documents along with duly filled surrender form at the service desk in any of the branches. Upon successful proccedings, the refund will be credited directly into your bank account and the policy stands cancelled. The comoany claims to setlle it within 7 working days. Principal Mutual Funds