1. How to pay premium? What are the modes of payment available? Universal Sompo Home Insurance offers three ways to pay the premium Direct debit from your bank Credit card payment Cheque payment You need to sign a debit mandate for the direct debit. Thus, you dont have the stress to remember the premium due date. 2. How can I check policy status for Universal Sompo home insurance? You can check the policy details online or via toll free number. If you are a registered user, simply login to e-Portal with your username and password. 3. What is the policy renewal process for Universal Sompo home insurance? There are three ways of renewing your policy with the company. Debit mandate- Automatic bank transfer on the date as agreed in the Policy T&C. Callhelpline of the company to inquire about the renewal process. Submit the payment in the acceptable bank branch. If you have an online insurer profile, directly pay the insurance premium. 4. What is the companys process to settle claim for Universal Sompo home insurance? Universal Sompo General Insurance takes 7 business days to settle claims for minor accidents. You need to submit the mandatory hospitalization bills and reports in addition to the claims application and submit the same to the Claims department. The claim amount will be directly debited into the bank account of the policyholder. 5. What is the policy cancellation process for Universal Sompo home insurance? You get a free look period of 15-days in which you can cancel the policy and premium will be deposited in your bank account, post deduction of incurred charges on your medical examination and the stamp duty charges. You can cancel your policy by E-mail: contactus@universalsompo[dot]com Letter: Universal Sompo General Insurance Company Ltd., Plot No – EL-94,KLS Tower, TTC Industrial Area, MIDC, Mahape, Navi Mumbai 400710.