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For settling claim, you need to fill in and submit the mandatory documents as listed in the website for the particular category of claim, along with a cancelled cheque and a passport size photograph. Upon receiving the set of documents, the company endeavors to settle the claims within a time frame of 30 days.
For paying online, you must visit the portal with the user id and password and enter the policy number for renewing it. Online payment options with the aid of debit card, credit card and Net banking is available. Cheque pick up facility can also be opted, wherein the companys staff will get the cheque from your doorsteps.
For cancellation of any existing policy, you must fill in the surrender form , fill it up completely and dispatch it to the head office. Necessary documents needs to be attached with it such as mentioned in the policy along with surrender charges. Upon receiving of the above, the policy will be cancelled on records for the holder.
Policy status can be checked by login into the personal account with the help of user Id and password and then clicking on the Policy Details tab.
The following modes for payment are available for DHFL Pramerica Life Insurance: Online or NEFT transfer Through ECS Through Cash or cheque at select branch office. At SBI branches At Axis branches For online transaction, please visit e-portal.
