When you’re involved in a car accident or face damage to your vehicle, filing a car insurance claim is essential to recover your losses. However, submitting the right documents is crucial for a hassle-free and successful claim process. Insurance companies require specific paperwork to verify the incident, assess damages, and determine liability. Below is a detailed guide to the documents typically required for filing a car insurance claim in India (or similar international contexts with slight variations).
đź”– 1. Car Insurance Policy Document
Your valid insurance policy copy is the cornerstone of any claim. It proves that your vehicle is insured and includes key details like:
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Policy number
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Coverage type (third-party, comprehensive)
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Period of validity
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Terms and exclusions
Tip: Always keep a digital copy on your phone or cloud storage for quick access.
đź“‹ 2. Duly Filled Claim Form
Most insurers require a claim form to be filled and signed by the policyholder. This document contains:
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Details of the incident (date, time, place)
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Description of damage/loss
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Policyholder and vehicle information
Note: Some insurers offer digital claim forms through their mobile apps or websites.
📸 3. Proof of Damage
You must submit photographic or video evidence of the damage to support your claim:
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Clear photos of the damaged parts
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Images of the entire vehicle
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Optional: Dashcam footage if available
Tip: Capture images from multiple angles to strengthen your case.
🪪 4. Vehicle Registration Certificate (RC)
The RC book/card verifies that the damaged vehicle is legally registered under your name. Make sure:
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The RC is up-to-date
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No ownership issues are pending
Digital RCs (via Digilocker or mParivahan) are accepted by many insurers.
🧑‍⚖️ 5. Driver’s License
The driver’s valid license is mandatory to confirm that the person driving the vehicle at the time of the incident was legally permitted to drive.
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Ensure the license is valid (not expired or suspended)
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Provide both front and back copies
đźš“ 6. FIR or Police Report (if applicable)
For major accidents, theft, or third-party damage, an FIR (First Information Report) or a police report is required. It must include:
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Details of the accident or incident
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Names of involved parties
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Vehicle and location details
Note: For minor damage claims, insurers may waive off the FIR requirement.
đź“‘ 7. Repair Estimates or Bills
If you’ve already taken your car to a workshop, you’ll need to submit:
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Repair estimate from an authorized garage
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Final invoice or bill (if the repair is complete)
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Payment receipts, if you paid out of pocket
Some insurers offer cashless repairs at network garages—no upfront payment needed.
đź“„ 8. No-Trace Certificate (in case of theft)
In the unfortunate event of a car theft, a No-Trace Certificate issued by the police confirms that the vehicle couldn’t be traced despite an investigation.
🧾 9. PAN Card and Identity Proof
For high-value claims, your PAN card and a valid photo identity proof (Aadhaar, Passport, Voter ID) may be needed for:
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KYC compliance
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Claim settlement verification
âś… Optional/Insurer-Specific Documents
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Pollution Under Control (PUC) Certificate
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Previous claim history (if any)
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Authorization letter (for third-party representation)
đź“Ś Final Checklist Before Filing a Claim
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Inform your insurer immediately after the incident
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Click photos/videos at the scene
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File an FIR (if required)
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Do not start repairs without insurer approval (for reimbursement claims)
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Submit the claim form and required documents promptly
🧠Conclusion
Submitting the right documents at the right time can greatly speed up your car insurance claim process. While the requirements might vary slightly depending on your insurer and the nature of the claim, this guide covers the most commonly asked-for documents. Always consult your insurance provider for specific guidance, and consider using their mobile app or online portal for a more streamlined experience.
