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IRDAI/I NTAII/BA/51/2018
CIN: U72900KA2018PTC110119

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1. How to pay premium? What are the modes of payment available? Future Generali India Insurance offers three ways to the clients for paying the premium Auto Debit: Sign a mandate at time of buying the policy, thus your premium will be deducted automatically from the bank account Cash/cheque deposit at Bank Direct online payment 2. How can I check policy status for Future generali health insurance? You can check the policy details from the website of the company. You will have to create a profile initially and you can get all the policy details under your profile. 3. What is the policy renewal process for Future generali health insurance? You can renew the policy by login to e-Portal and check pay via Debi/credit card or b Net Banking You can deposit the cash before the due date to renew it automatically. 4. What is the companys process to settle claim for Future generali health insurance? The company takes not more than 7 days for settlement of the claims. You will have to apply for the claim at the company through toll free number, or by email. You need to submit relevant claims documents and the policy will be renewed automatically. 5. What is the policy cancellation process for Future generali health insurance? You can easily cancel the policy by walking into the nearest branch office with your policy documents and duly filled surrender form. It would take 5 business days to process the cancellation request and deposit the refund premium. An intimation letter on cancelled policy will be posted your registered address. You might be interested following insurance plans provided by Future Generali: Future Generali Car Insurance Future Generali Travel Insurance Future Generali Home Insurance Future Generali Personal Accident With Rs 60.29 cr in Revenues, Future Generali Net Worth increases by 50% in FY 15 New MD, CEO of Future Generali – Munish Sharda

Health Insurance Plans have become very important in the modern age due to the rising cost of medical expenses and the treatment costs of various ailments. Moreover, the current lifestyle of individuals has made them more prone to diseases and ailments that require medical attention. Medical costs are spiraling upwards and there is no relative growth in the income of the common man who eventually faces a financial crisis when faced with a medical emergency. Thus, it is prudent to insure oneself against any medical contingencies that may arise so that the financial aspect of the crisis is at leats handled by the insurance company and the medical costs do not become a burden on the average middle-class man

The company offers six types of health insurance plans. Let us take a closer look at each plan in detail: Future Generali Future Health Suraksha Individual plan This is a health insurance plan that covers the hospitalization expenses of the individual with the following features: Cashless hospitalization at any of the companys 4200+ network of hospitals Medical expenses in case of hospitalization are covered This plan is sub-categorized under three categories as per the benefit structure provided, the sub-categories are Basic, Silver and Platinum. Subject to a clean proposal form, medical tests are waived off up to the age of 45 years. Above the age of 45, medical tests are mandatory and 50% of the test charges are reimbursed to the customer For entry age of up to 55 years, the maximum sum assured is Rs. 10 lakhs; for entry age of above 55 years, the maximum sum assured is Rs. 5 lakhs. Re and post hospitalization expenses are covered for 60 to 90 days respectively Pre-existing diseases are covered after four continuous policy renewals Hospital cash benefits are allowed under the Platinum plan only Ambulance charges are covered upto Rs. 15000 Coverage of 130 day care procedures Accompanying persons charges are covered up to Rs. 500 per day Patient care expenses are covered for those above 60 years; the amount is up to Rs. 350 per day A cumulative bonus is awarded for every claim-free year, from 10% to 50% Cost of health check up after four claim-free years is covered at authorized centers Additional cover may be purchased by the customer for accidental hospitalization in which the Sum Assured limit is enhanced by 25% up to a maximum of Rs. 1 lakh Upon completion of two policy years, there is coverage for cataract, tumour, hernia and similar ailments After the completion of 1 policy year, gallstones, kidney stones and similar conditions are covered Upon the completion of three policy years, there is coverage of Joint Replacement Surgery, that is required for reasons other than accident Eligibility for Future Health Suraksha Individual plan: Any Indian resident individual is between the ages of 18 to 70 years with lifetime renewal. Children between the ages of 3 months and 25 years are covered as long as the parents are insured. Future Health Suraksha Family plan This is a health insurance plan that covers the hospitalization expenses of the individual and his family with the following features: One sum assured amount applies to all insured family members. Family members are classified as the spouse of the insured and two dependent children Cashless hospitalization at any of the companys 4200+ network of hospitals Medical expenses in case of hospitalization are covered This plan is sub-categorized under three categories as per the benefit structure provided, the sub-categories are Basic, Silver and Platinum. Subject to a clean proposal form, medical tests are waived off up to the age of 45 years. Above the age of 45, medical tests are mandatory and 50% of the test charges are reimbursed to the customer For entry age of up to 55 years, the maximum sum assured is Rs. 10 lakhs; for entry age of above 55 years, the maximum sum assured is Rs. 5 lakhs. Re and post hospitalization expenses are covered for 60 to 90 days respectively Pre-existing diseases are covered after four continuous policy renewals Hospital cash benefits are allowed under the Platinum plan only Ambulance charges are covered upto Rs. 1500 Coverage of 130 day care procedures Accompanying persons charges are covered up to Rs. 500 per day Patient care expenses are covered for those above 60 years; the amount is up to Rs. 350 per day A cumulative bonus is awarded for every claim-free year, from 10% to 50% Cost of health check up after four claim-free years is covered at authorized centers Additional cover may be purchased by the customer for accidental hospitalization in which the Sum Assured limit is enhanced by 25% up to a maximum of Rs. 1 lakh Upon completion of two policy years, there is coverage for cataract, tumour, hernia and similar ailments After the completion of 1 policy year, gallstones, kidney stones and similar conditions are covered Upon the completion of three policy years, there is coverage of Joint Replacement Surgery, that is required for reasons other than accident Eligibility for Future Generali Health Suraksha Family plan: Any Indian resident individual is between the ages of 18 to 70 years with lifetime renewal. Children between the ages of 3 months and 25 years are covered as long as the parents are insured. Future Health Suraksha Personal Accident Insurance Plan: This is a policy that covers expenses arising out of any accident that results in the disability or death of the proposer. This is a smart insurance plan that protects both the insured person as well as his or her family members. The features are as follows: Cashless hospitalization at any of the companys 4200+ network of hospitals The following are covered: Permanent total disability Permanent partial disability Temporary total disability Death due to accident There is no medical examination required Hospital cash benefits are allowed under this plan There is an in-built cover for Repatriation Benefit and funeral expenses, in which an amount of up to a maximum of 1% of the Accidental Death Sum Insured is reimbursed for the repatriation of the insured persons remains. The limit of this is Rs. 12,500. Disability or death due to acts of terrorism is covered There is a loan protector benefit in which in case of permanent total disability or death, a lump sum amount is paid There is an Adaptation Allowance in which if there is Permanent Total Dismemberment or Disability, an amount of up to 10% of the principal sum insured will be reimbursed to the customer, towards modifying the house or vehicle. The maximum amount that will be paid is Rs. 50,000. Family Transportation Allowance is given when the insured person is placed in a hospital that is outside 100 Kms of his or her residence. The actual transportation expenses will be reimbursed up to a maximum of Rs. 50,000. Additional cover may be purchased by the customer for Accidental Medical Expenses, Life Support Benefit, Child Education Support and Accidental Hospitalization. Eligibility For Future Health Suraksha Personal Accident Insurance Plan: Any Indian resident individual is between the ages of 18 to 70 years with lifetime renewal. Children between the ages of 3 months and 25 years are covered as long as the parents are insured. Future Criticare Critical Illness Insurance plan: This is a health plan that has a primary focus on providing insurance benefits to people against any form of critical illness. The plan seeks to benefit the insured where hospital expenses and other medical related expenses are concerned, when the person suffers from a critical illness. The features of the plan are as follows: Medical expenses in case of hospitalization are covered There is portability facility that helps in migrating from one health policy to another by the same company The customer can choose to cover him or herself along with his or her family members, that is, the spouse and two dependent children Income tax benefit under Section 80D of the Income Tax Act on the premium that is paid There is a Lump Sum Benefit if the customer is diagnosed with any of twelve specified critical illnesses The twelve critical illnesses that are covered with this plan are as follows: Cancer (of specified severity) First heart attack (of specified severity) Coma (of specified severity) Total blindness Major Organ / bone marrow transplantation Kidney failure requiring regular dialysis Primary pulmonary hypertension Liver failure Multiple sclerorsis Open chest CABG (coronary artery bypass graft) Surgery to aorta Stroke leading to permanent symptoms Eligibility For Future Generali Criticare Critical Illness Insurance plan Any Indian resident individual is between the ages of 18 to 65 years with lifetime renewal. Children between the ages of 6 years and 25 years are covered as long as the parents are insured. Future Hospicash Hospital Cash Insurance Plan This is a policy that provides a cash benefit in case of hospitalization so that there is no drainage on the savings of the insured and his or her family. The features are as follows: There are four sub-categories of plans in this plan. They are as follows: Plan A and Plan B – there is no income criteria Plan C – income criteria of monthly income above Rs. 50,000 Plan D – income criteria of monthly income above Rs. 75,000 Under a single sum insured, the customer can insure himself as well as his or her family members (meaning the spouse and two children up to the age of 25 years) Subject to a clean proposal form, medical tests are waived off up to the age of 45 years. Above the age of 45, medical tests are mandatory and 50% of the test charges are reimbursed to the customer If the insured person or family member is hospitalized in the ICU within city limits, then the insured person will get twice of the per day benefit If the insured person or family member is hospitalized in the ICU within city limits, then the insured person will get thrice of the per day benefit There is an Additional Convalescence Benefit of Rs. 5000 if the hospitalization extends for more than 10 days The ICU Benefit is available for a maximum period of 10 days per hospitalization and a maximum of 20 days during the policy period The insured person does not need to have a prior mediclaim policy in order to avail of this policy plan Eligibility: Any Indian resident individual is between the ages of 18 to 65 years with lifetime renewal. Children between the ages of 6 years and 25 years are covered as long as the parents are insured. Future Generali Health Surplus Top-up Plan: This is an additional policy that provides a larger cover that is more comprehensive. This is an ideal plan that can be used to cover hospitalization expenses that have incurred as a result of illnesses or accidents. The features are as follows: Pre and post hospitalization expenses are covered up 60 days and 90 days respectively Inpatient expenses are covered, such as room, nursing and board expenses for a minimum time period of 24 hours Additional inpatient expenses are covered such as medicines and drugs, diagnostic materials, x ray, operation theatre charges, specialists and consultant fees, etc. An individual may opt for this policy regardless of whether they have or dont have a mediclaim policy Joint replacement surgery is covered upon the completion of three policy years There is a family discount of twenty to sixty percent on family floater basis Subject to a clean proposal form, medical tests are waived off up to the age of 45 years. Above the age of 45, medical tests are mandatory and 50% of the test charges are reimbursed to the customer Eligibility: Any Indian resident individual is between the ages of 18 to 65 years with lifetime renewal. Children between the ages of 6 years and 25 years are covered as long as the parents are insured. Exclusions or incidents that are not covered by Future Generali Health Insurance Plans The following conditions are not covered by the Future Generali Health Insurance Plans: The expenses that incur as a result of hospitalization as a result of diseases or injuries contracted within the first 30 days of the inception of the policy. This clause is not applicable when the policy is renewed at a later date. The following list of medical conditions are not covered by the Future Generali Health Insurance plans for the first two years from the date of policy inception:- Pre-existing conditions for which the insured person has received consultation or treatment before policy inception will not be covered till four policy years have passed Ailments that arise within the first thirty days of the policy inception is not covered Non-allopathic procedures are not covered AIDS and illnesses arising due to AIDS are not covered Congenital ailments are not covered Illnesses or injuries that arise due to the intake of drugs or alcohol are not covered How to Apply For Future Generali Health Insurance Plans: Health insurance plans offered by the company can be applied to through multiple channels like: Individuals who are interested in purchasing car insurance plans from Future Generali can log on to the company website and get a recommendation about which health insurance plans are suitable to them. Individuals desirous of availing any plan can simply call the Sales helpline of the company and speak to the customer service representative. Interested customers may write directly to the company at fgcare@futuregenerali[dot]in They can chat online with a customer service representative regarding the health insurance plans from Monday to Friday from 9 AM to 6 PM. They can also request a call back from company by leaving their name, mobile number and email ID on the company website. Lastly, customers may also visit the companys branches or get in touch with an agent to buy the plans required.

Overview Future Generali is a general insurance Company that is a joint venture between a leading Indian business conglomerate, the Future Group of industries and the Generali group, which is a leading Italian based company, which is a prime leader in financial protection and wealth management. The Generali group is the largest insurance company in Italy and is also among the most reputed and largest insurance providers in Europe. The company started its operations September 2007. The company offers a range of insurance products for its customers across all segments that includes all major insurance that a person may need. In case of Health Insurance, the company offers a range of plans that are designed to meet all the requirements of the individual. Advantages of availing Future Generali health insurance plans The organization of Future Generali focuses on quality, customer relationships and the simplification of the claims process. Today the organization is among the preferred brands in the insurance industry in the country. Below are the advantages of buying health insurance plans from Future Generali: There is cashless hospitalization all over the country at a network of 4200+hospitals Pre and post hospitalization expenses are covered There is lifetime renewal Tax benefit is provided under section 80D for up to Rs. 25000 Day care procedures are covered with selects plans There is a free look-in period of 15 days Portability is allowed Free health checks are provided at authorized centers after four claim-free policy years

Overview Future Generali is a general insurance Company that is a joint venture between a leading Indian business conglomerate, the Future Group of industries and the Generali group, which is a leading Italian based company, which is a prime leader in financial protection and wealth management. The Generali group is the largest insurance company in Italy and is also among the most reputed and largest insurance providers in Europe. The company started its operations September 2007. The company offers a range of insurance products for its customers across all segments that includes all major insurance that a person may need. In case of Health Insurance, the company offers a range of plans that are designed to meet all the requirements of the individual. Advantages of availing Future Generali health insurance plans The organization of Future Generali focuses on quality, customer relationships and the simplification of the claims process. Today the organization is among the preferred brands in the insurance industry in the country. Below are the advantages of buying health insurance plans from Future Generali: There is cashless hospitalization all over the country at a network of 4200+hospitals Pre and post hospitalization expenses are covered There is lifetime renewal Tax benefit is provided under section 80D for up to Rs. 25000 Day care procedures are covered with selects plans There is a free look-in period of 15 days Portability is allowed Free health checks are provided at authorized centers after four claim-free policy years