1. How to pay premium? What are the modes of payment available? For receiving continuity of your benefits, it is critical to pay premiums on time. You can pay your AVIVA term Life Insurance premium through these 7 methods: Airtel money Auto Debit card or Credit card HDFC/SBI/AXIS Bank debit card ECS SYSTEM NEFT Cash/Cheque Payments Change Payment Mode Step 1: Enter your Aviva Term Insurance policy details – policy number and policyholders date of birth Step 2: Select your online bank account or debit/ credit card to make the payment Step 3: Authenticate and confirm your payment details and receive online confirmation 2. How can I check policy status for Aviva term insurance? As a registered user, you must log into the e-portal with your Client ID and password to check the Aviva term insurance policy status. 3. What is the policy renewal process for Aviva term insurance? Online Policy Renewal facility is available to all Aviva customers. The process is as follows; Step 1: Login into e-portal with your Client ID and password. Step 2: Select the policy due for renewal payment. Click Pay Renewal Premium Now Step 3: Choose payment option- NEFT, Credit Card/Debit Card Step 4: Authenticate and confirm your payment details and print out the payment receipt 4. What is the companys process to settle claim for Aviva term insurance? For Aviva Health Plus policyholders, Cashless facility is permitted in case of for surgery or hospitalization. For others the process is as follows; Step 1: Complete the claim form As per your policy T&C and options, you need to duly fill the forms for claims against riders, hospital cash benefit, death benefit, gratuity and group term insurance. Step 2: Arrange for correct documents Based on the claims made, you need to attach the correct supporting documents. You can submit the documents in original or photocopies attested by a Gazetted officer or Magistrate. Step 3: Arrange for medical reports for medical related claims In case of hospitalization or surgery; produce the relevant medical reports and bills, issued by the attending physician, who is qualified to issue such a report. Upon completion of the above-stated documentation, submit them to your nearest AVIVA branch office. Alternatively, you can send the documents to us by post: Our Address: Claims Department Aviva Life Insurance Company India Limited Aviva Towers, Sector 43, Opposite DLF Golf Course, Sector 43, Gurgaon 122003 5. What is the policy cancellation process for Aviva term insurance? The Aviva Term Insurance policy holders must attach all the relevant policy documents along with a duly filled surrender form at any of the branch locations in their city. The value of their units will bbe calculatedat the current market rates, if documents are submitted before 3:00 PM, else the next days market rates will be used to calculate unit price. HDFC Standard And Birla Life Bidding For Aviva Life
