Max Life Traditional Plans- FAQ-max-life-investment-plans

1. How to pay a premium? What are the modes of payment available? The Max Life Insurance company Ltd. offers 6 modes of premium payment namely: Cash payment at the branch Online Payment ECS NEFT/RTGS IVR Credit card Instructions Direct Debit EBPP Payment at Axis Bank Branch Payment at Axis Bank ATM Your bank branch Sky pack Drop boxes Get the premium cheque collected from home within 7 days. You can call for this service on the toll free number 1800-180-5577 (BSNL/MTNL) or 1800-200-5577 (GSM/CDMA/Others) For the online payment mode, the policyholder can pay via; Credit Card, Debit Card Net banking 2. How can I check policy status for Max Life traditional plans? Registered users can check policy status online. Login with your username and password on the LOGIN tab give on the companys home page 3. What is the policy renewal process for Max Life traditional plans? For policy renewal online follow these 3 easy steps Step1: Enter your Client ID and Date of Birth to login into e-portal Step2: Enter the policy details and payment method (Debit/Credit Card or Net Banking) Step3: Save/print premium deposit receipt on successful payment intimation Alterantively, you can pay via cash/cheque at any of the nearest branch. 4. What is the companys process to settle claim for Max Life traditional plans? For claim settlement the nominee can visit the nearest branch with all the policy documents and the revlant claims form. The claims are settled within 10 working days from collection of all necessary documents for claim settlement. 5. What is the policy cancellation process for Max Life traditional plans? For cancellation you need to visit the nearest branch in person with policy documents and surrender form. Upon successful proceedings, the refund will be directly apid in your bank account.