Question 1

How is Insuremile different from buying directly from an insurer?

Accepted Answer

Unlike individual insurers who only sell their own products, Insuremile is an official IRDAI-licensed insurance web aggregator (IRDAI License: IRDAI/INTAII/BA/51/2018). We allow vehicle owners and families across India to compare premiums, coverage benefits, and add-on options from over 15 leading Indian insurance companies neutrally in one place. When you buy directly from a single insurer, you only see their pricing and terms. Insuremile provides an unbiased marketplace with side-by-side comparisons of Insured Declared Value (IDV), No Claim Bonus (NCB) transfers, Zero Depreciation riders, and cashless network garage availability. Furthermore, our relationship with you does not end at policy issuance: our dedicated in-house Customer Success desk stays active throughout your policy tenure to assist with endorsement corrections, policy renewals, claim filing, and emergency assistance.

Question 2

Is Insuremile IRDAI-approved and secure?

Accepted Answer

Yes, Insuremile is fully IRDAI-approved and operates under official regulatory license IRDAI/INTAII/BA/51/2018 (Registration No. 007/31, valid till 17/07/2027) issued to InsureMile Insurance Web Aggregator Private Limited (CIN: U72900KA2018PTC110119). All payments and data transfers on our platform are secured with bank-grade 256-bit SSL encryption. Premium payments are routed directly to certified partner insurance companies without markup or hidden intermediary fees. Upon successful payment, your insurance policy document is generated instantly and logged directly into official government databases including the VAHAN portal for motor vehicles. We adhere strictly to IRDAI web aggregator guidelines, ensuring complete data privacy, transparent disclosure of policy terms, and absolute protection against unauthorized third-party data sharing.

Question 3

How do I file a claim in case of an accident?

Accepted Answer

Filing a claim through Insuremile is a streamlined four-step process supported by our dedicated Customer Success desk. First, notify us immediately via our online claims portal, phone line (+91 96065 56069), or WhatsApp support as soon as an incident occurs. Second, upload basic required documents such as your policy number, vehicle registration certificate (RC), driving license, and accident photos or FIR copy if applicable. Third, our team coordinates directly with your insurance company to assign an authorized surveyor and arrange for cashless repairs at any of the 5,000+ network garages or 10,000+ cashless hospitals nationwide. Fourth, we track your claim progress daily until final settlement, ensuring fair evaluation without unnecessary delays or documentation hurdles.

Question 4

Can I renew a lapsed policy online without vehicle inspection?

Accepted Answer

Yes, you can renew a lapsed two-wheeler or car insurance policy online through Insuremile without a physical vehicle inspection in most standard cases. If your motor insurance policy has been expired for less than 90 days, you can complete our quick paperless self-renewal flow by providing your previous policy details and vehicle registration number. Our automated platform instantly verifies your active NCB eligibility, calculates the revised Insured Declared Value (IDV), and generates your new policy instantly upon payment. For policies expired beyond 90 days, a quick digital self-inspection via smartphone photo or video upload may be required by partner insurers, which our team guides you through in minutes to restore full coverage.

Question 5

What is Insured Declared Value (IDV) and how does it affect my motor insurance premium?

Accepted Answer

Insured Declared Value (IDV) is the maximum sum insured sum payable by an insurance company in the event of total loss or theft of your vehicle. IDV is calculated based on the manufacturer's listed selling price minus age-based depreciation percentages mandated by IRDAI (5% for up to 6 months, 15% for 1 year, 20% for 2 years, 30% for 3 years, 40% for 4 years, and 50% for 5 years). Selecting a higher IDV increases your policy's own-damage premium but provides higher financial payout during major claims. Conversely, setting an unrealistically low IDV reduces annual premium slightly but leaves your vehicle under-insured. Insuremile's comparison calculator helps you select an optimal IDV balancing cost and adequate financial protection.

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Never mislead

Solve before selling

Understand deeply

Respect every customer

Educate simply

Make promises carefully

Improve every day

Listen actively

Earn trust daily

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