Six-Step Motor Claims Settlement Guide
Six-Step Motor Claims Settlement Guide: Official Process Roadmap
Insurance Claims Assistance & Settlement Guide: Your safety comes first. If anyone is injured, get medical help immediately. Once everyone is safe, follow these steps.
Claim process
Official claim process roadmap and settlement steps: six steps, in order.
01
Before filing a claim, confirm:• Your policy is active.• Check the policy start date.• Check the policy expiry date.• Understand what is covered under your policy.If you are not sure, contact Insuremile before filing your claim.
02
03
04
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06
Before you claim
Before You Make a Claim
If your policy includes Own Damage Cover, making a claim may affect your No Claim Bonus (NCB) at your next renewal. If the damage is minor, speak with our Customer Success team first. We can help you understand the impact before you decide to file a claim.
Required documents
Keep these ready before you file.
Driving Licence of the person driving
Vehicle Registration Certificate (RC)
Insurance policy copy
FIR copy (for theft or third-party claims)
Photographs / videos of the damage
Estimate from an authorised garage
Original repair invoice and payment receipt
Government & Statutory Education
GI Council GuideGeneral Insurance Council (GI Council): Motor Insurance
Read official Indian motor vehicle classifications and statutory insurance guidelines.
Our Promise
Our job is not only to help you file a claim. Our job is to help you make the right decision before, during and after the claim process.